The Public Libraries and Museums Act 1964 sets out the statutory duties of public library authorities to "provide a comprehensive and efficient library service" and makes it a duty of the Welsh Ministers "to superintend and promote the improvement" of public library services in Wales.
In accordance with these statutory requirements the Welsh Government has completed its assessment of Merthyr Tydfil's Public Library Service in it's Annual Return for 2015-16, and the full report can be found here.
This being the first year of assessment under the fifth framework, the independent assessor, in consultation with a Reference Group comprising Welsh Government officials and three heads of library services, found in summary that:
- Merthyr Tydfil continues to meet all of the 18 core entitlements in full.
- Of the 7 quality indicators which have targets, Merthyr Tydfil achieved 6 in full and 1 in part.
- Merthyr Tydfil provided a very comprehensive return with excellent detail on the services provided and evidence of impact embedded throughout. The range of training and activities offered is commended, and customer feedback is positive. However, low staffing levels limit what can be achieved and some indicators of stock use in particular are disappointing.